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Covid-19 Measures

Protecting your health

Swiss Federal Office of Public Health (FOPH) Directives as of 22.06.2020

Your health and the health of our staff is our number one priority. In order to keep the hotel open for you, we are strictly observing the instructions set out in the "Protect Yourself and Others" campaign by the Federal Office of Public Health (FOPH). For instance: hand sanitiser is available for your use in various places throughout the hotel.  

We kindly ask you to comply with the following code of conduct:  
•    Please keep the recommended distance to the other hotel guests and members of staff and avoid gatherings. 
•    Please choose card payments and avoid cash if possible.
•    If you have flu symptoms, a cough or a raised temperature before you arrive or during your stay, please let us know immediately.  

Protecting your health
Protecting your health

Restaurants

FOPH Instructions as of june 22, 2020

The FOPH social distancing rules also apply to our Art Nouveau, Belle Epoque and Sela Roseg dining rooms. Contact details are required for tables of five or more people. Contact details are not required for tables of up to four people or families with children. We have adapted our table planning accordingly. We will be happy to seat you at your table at breakfast and dinner. 

BAG instructions as of October 28, 2020

A maximum of 4 people can sit at a table, unless there are families with children! Please note the curfew from 11pm to 6am. Masks are also required at the entrances to the restaurants.

BAG instructions as of December 4, 2020

Entertaining external guests is prohibited. Events and activities with more than 5 people in public and private spaces are prohibited. Political events and meetings are excluded. Restaurants are open exclusively for hotel guests only. 

Breakfast – combination of buffet and served breakfast
Service: 7:30 – 11:00 hrs

Half Board
1st Service: 18:00 – 20:00 hrs
2nd Service: 20:15 – 22:00 hrs

Hotel Bar
Opening times: 12:00 – 23:00 hrs

Snack Menu
Guests must be seated at a table; we are not permitted to serve you at the bar at this time. 

Room Service
Room Service is available from 07:30 – 22:00 hrs

Giodi Vegetarian and Co.

Our Giodi and the Hotel Saratz is closed from 5 april till 10 june 2021

At the moment it is only open for our hotel guests.

 

Wellness

FOPH Instructions as of 22.06.2020

We are also permitted to keep our spacious spa and wellness area open for you. We offer massages and beauty treatments in compliance with the guidelines issued by the Swiss Association of Aestheticians. Here too, we strictly observe the FOPH rules. 

Indoor Pool 
Opening times: 08:00 – 20:00 hrs
The indoor pool has a capacity of 18 people.

Massage
Beauty treatments and massages can be booked at the reception desk or by phone on 619. 

Saunas
Opening times: 14:00 – 20:00 hrs
Classic sauna, 2 people
Steam bath, 2 people
Sarazenen Spa, 8 people
Classic sauna no-clothing area, 2 people

Gym
The gym is open in compliance with the FOPH rules.  
The gym has a capacity of 4 people.

Bagnera
June to September: 08:00 – 19:30 hrs
The facility is open in compliance with the FOPH rules. 
The Café Bagnera is open in July and August. 
The outdoor pool has a capacity of 30 people.  

Wellness

Your health is important to us

New: our breakfast from Nadia Damaso

Nadia Damaso is a two-time No. 1 bestselling cookbook author who grew up in Pontresina, not far from the Hotel Saratz. Through her recipes, she demonstrates that eating a healthy diet doesn't involve sacrificing enjoyment, taste and variety. She draws her inspiration largely from nature – and how could it be otherwise, having grown up with the stunning mountain landscape around Pontresina on her doorstep. "Eat Better, Not Less" is not just the title of her book but also a maxim to live by. More than simply a way to eat, it's the foundation of an entire lifestyle. What we eat impacts our body, mind and soul. Her approach to cooking is fun and infectious, and her recipes contain lots of delicious nutrients to energise the body. We are now serving Nadia's rendition of the traditional Bircher muesli for breakfast. Look forward to a berry-infused treat for your tastebuds! Find out more about Nadia and her cookbooks at www.nadiadamaso.com

Download recipe

Hygiene

The Hotel Saratz is ISO 9001:2015 certified for the hospitality, gastronomy, spa and wellness sectors, and complies with the highest standards in hygiene regulations. To safeguard your health in connection with the Covid-19 virus, we strictly adhere to the rules issued by the Federal Office of Public Health (FOPH) and the safety concept developed by our trade association hotelleriesuisse and approved by the Swiss government. We are intensifying our cleaning routines and the disinfection of surfaces such as tables, chairs, cutlery, reception desk, elevator buttons, stair railings, hotel rooms, staff rooms etc. with disposable wipes. 

FOPH Poster for download

Hotel Park & Children's Programme

Escape the crowds and the hectic of everyday life and find tranquillity and recreation in our over 35,000-square-metre hotel park. The hidden gems awaiting discovery in our nature park include a wonderfully eerie gorge, a historical bridge, an old pavilion and washhouses down by the river. 

to the park

The Play Paradise and children's programme are operated in compliance with the FOPH regulations. We can promise you fun and adventures galore at the Saratz!

Families & children