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Covid-19 Measures

Protecting your health

Swiss Federal Office of Public Health (FOPH) Directives

Your health and the health of our staff is our number one priority. In order to keep the hotel open for you, we are strictly observing the instructions set out in the "Protect Yourself and Others" campaign by the Federal Office of Public Health (FOPH). For instance: hand sanitiser is available for your use in various places throughout the hotel.  

We kindly ask you to comply with the following code of conduct:  
•    Please keep the recommended distance to the other hotel guests and members of staff and avoid gatherings. 
•    Please choose card payments and avoid cash if possible.
•    If you have flu symptoms, a cough or a raised temperature before you arrive or during your stay, please let us know immediately.  

Protecting your health
Protecting your health

Restaurants

Sitting is compulsory in all restorations. In the restaurants we collect your contact details (one person per group). There are no restrictions on the groups of people.

We keep the prescribed distances in the restorations. We would be happy to seat you at your table for breakfast and dinner. There is no mask requirement on the terraces or in the outdoor area of ​​the hotel.

Breakfast – combination of buffet and served breakfast
Service: 7:30 – 11:00 hrs

Half Board
1st Service: 18:00 – 20:00 hrs
2nd Service: 20:15 – 22:00 hrs

Hotel Bar
Opening times: 11:00 – 01:00 hrs

Snack Menu
We are not permitted to serve you at the bar at this time. 

Room Service
Room Service is available from 07:30 – 22:00 hrs

Giodi Vegetarian and Co.

Opening hours: Monday to Sunday from 4pm until 11pm. 

 

Wellness

The employees in the wellness area are based on the recommended corona hygiene guidelines of the Swiss Cosmetics Association. There are no restrictions on capacities (as of 06/26/21)

There is no mask requirement in the bathing, sauna or steam bath areas.

Indoor Pool 
Opening times: 08:00 – 20:00 hrs

Massage
Beauty treatments and massages can be booked at the reception desk or by phone on 619. 

Saunas
Opening times: 14:00 – 20:00 hrs

Gym
The gym is open in compliance with the FOPH rules.  

Bagnera
Mid June to September: 08:00 – 19:30 hrs
The Café Bagnera is open in July and August. 

Wellness

Your health is important to us

New: our breakfast from Nadia Damaso

Nadia Damaso is a two-time No. 1 bestselling cookbook author who grew up in Pontresina, not far from the Hotel Saratz. Through her recipes, she demonstrates that eating a healthy diet doesn't involve sacrificing enjoyment, taste and variety. She draws her inspiration largely from nature – and how could it be otherwise, having grown up with the stunning mountain landscape around Pontresina on her doorstep. "Eat Better, Not Less" is not just the title of her book but also a maxim to live by. More than simply a way to eat, it's the foundation of an entire lifestyle. What we eat impacts our body, mind and soul. Her approach to cooking is fun and infectious, and her recipes contain lots of delicious nutrients to energise the body. We are now serving Nadia's rendition of the traditional Bircher muesli for breakfast. Look forward to a berry-infused treat for your tastebuds! Find out more about Nadia and her cookbooks at www.nadiadamaso.com

Download recipe

Hygiene

The Hotel Saratz is ISO 9001:2015 certified for the hospitality, gastronomy, spa and wellness sectors, and complies with the highest standards in hygiene regulations. To safeguard your health in connection with the Covid-19 virus, we strictly adhere to the rules issued by the Federal Office of Public Health (FOPH) and the safety concept developed by our trade association hotelleriesuisse and approved by the Swiss government. We are intensifying our cleaning routines and the disinfection of surfaces such as tables, chairs, cutlery, reception desk, elevator buttons, stair railings, hotel rooms, staff rooms etc. with disposable wipes. 

Hotel Park & Children's Programme

Escape the crowds and the hectic of everyday life and find tranquillity and recreation in our over 35,000-square-metre hotel park. The hidden gems awaiting discovery in our nature park include a wonderfully eerie gorge, a historical bridge, an old pavilion and washhouses down by the river. 

to the park

The Play Paradise and children's programme are operated in compliance with the FOPH regulations. We can promise you fun and adventures galore at the Saratz!

Families & children